EL AMIGO
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Delivery Policy

Delivery Policy

Delivery Policy

1)We take no responsibility for late deliveries from the manufacturer.

2)Your order may also be canceled due to refusal by manufacturers in the non-availability of products, markets prices fluctuation and many more, you will be notified for such conditions.

3)Delivery rates may vary based on the product, mode of delivery, weight or any medium then customers have to pay the amount.

4)Delivery may also be made by different mode as per customer choice during purchase if some problems occurred during delivery.

5)All freight during delivery has to be pay by customer.our company will not take any liabilities.

6) The customer has to take care of their delivery and no claims will be settled by our company regarding the delivery of the products.

7)No responsibility by us if goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorized by the cardholder, we do not take responsibility for incorrect addresses provided at the time of placing the order. The delivery will NOT be redirected/redelivered to any other address in any circumstance. 

The selected product will be delivered only in the city it is mentioned as “available” on this Site.we shall not be held responsible for damage of products after delivery.

No delivery on Emergency, Strikes, Natural calamity, Any Order by law and administration of concern Govt or community. 

Other Delivery Conditions

•The customer should be present to receive the delivery during the delivery time slot which you selected or specified during the order placement or confirmation.

•If the Customer has provided an incorrect address or premise is locked then the customer will be charged as per the order value.

•In the case of Natural calamities like earthquakes, / heavy rains / Emergency Strikes / Curfew or any other anti-social event, we reserve the right to reschedule the delivery to the next most probable date.

•Payment: We want our customer to first check and confirm the quality of the material. 

We will consider the order delivery failed in the following cases

•Delivery not done due to the wrong address.

•Recipient not available.

•Premises locked.

In case of floods/ Heavy Rains/ National Bandh, we reserve the right to reschedule the delivery for another date.

In case the product is not delivered due to any of the above reasons, we will inform you about the same.

All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web-store. Also, the said shortage of goods needs to be highlighted and signed on the delivery challan copy and returned to the delivery person.  

Delivery Charges

Shipping and handling rates may vary based on the product, packaging, size, volume, type, and other considerations. The estimated shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

product returns

To return any items that are damaged or expired or not as per your original order, Please return these products to the delivery person along with a remark on the delivery receipt. Please contact customer service by email through the contact us link on the website(http://www.Elamigo.in) to mention the return of products along with the order number, and the date of delivery. 

All returned items must be accompanied by a copy of the original receipt, a return/exchange authorization number and in an unopened, saleable condition within 48 hours of delivery. Postage and charges for a return of these will not be refunded. Please note that in any case we cannot offer exchanges or refunds on any sale, opened or used products. 

All exchanges or refunds will be accepted within 48 hours of delivery. 

Please allow one to three weeks from the day you return your package for your refund request to be processed. You will be contacted once your return is complete.

Refund Cancellation Policy

We provide easy and hassles free cancellation policy. You can cancel your order any time before the order is out for delivery.

Disclaimer

"We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".



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